Stuck, Not Broken
Winch Out & Vehicle Recovery in Memphis
Your car runs perfectly. It simply is not where the road is. That is a recovery, not a tow.
Calling is fastest. A live dispatcher answers at any hour, nights, weekends and holidays.
Answered by a person
A live dispatcher, 24 hours a day, not an answering service.
Price before we roll
The full figure on the phone, not a surprise on arrival.
The right truck
Flatbed for AWD, EVs and lowered cars, because that is the only correct way.
Getting Vehicles Back Onto the Road
A winch-out is its own job. The vehicle is mechanically fine. It is in a ditch off Macon Road, buried to the axles in a wet construction lot, slid off a gravel shoulder out past Millington, or planted in the mud of a field entrance after a Memphis thunderstorm. It does not need to go to a shop. It needs to come out, and then it will drive home.
The skill is bringing it out without adding damage. Recovery force goes through whatever it is attached to, and a winch line rigged to a suspension arm or a plastic bumper mount will remove that component long before it moves the car. Correct recovery means using the manufacturer’s recovery points, choosing an angle that lifts rather than drags, and sometimes using a snatch block to pull from a direction where there is nothing to anchor to.
Please Do Not Let a Friend Tow You Out
It is the most common way a free recovery becomes a costly one. A tow strap looped around an axle, a chain hooked to a bumper bracket, a pickup taking a run at it to snatch the vehicle free, each of these regularly ends with a torn bumper, a bent control arm, a ruined tow eye, or a strap failing and becoming a projectile. People have been killed by recovery straps parting under load.
If your vehicle is stuck and you are somewhere safe, wait. A recovery call costs a fraction of a bumper and a control arm, and nobody gets hurt.
One exception worth stating plainly: never attempt to drive through or recover a vehicle from moving flood water. Memphis gets flash flooding in low-lying streets and underpasses, and water moves vehicles far more easily than people expect. Get clear on foot and call from dry ground.
- Ditch, embankment and soft-shoulder recovery
- Mud, sand and flooded-lot extraction
- Ice and snow recovery during Memphis winter storms
- Vehicles hung up on kerbs, medians or parking blocks
- Rigged to proper recovery points, not to suspension or bumpers
How Cars End Up Stuck Here
Rain-softened shoulders after storms
Ice on bridges and overpasses
Unpaved lots and field entrances
Avoiding a collision and leaving the road
Construction zones and fresh fill
Flooded underpasses and low-lying streets
How it works
STEP 1
Describe the position
How deep, what surface, which way it is facing, how far off the road.
STEP 2
Right truck and rigging
Recovery angle and anchor decided before anything is under tension.
STEP 3
Winch out
Manufacturer recovery points, snatch block if the angle requires it.
STEP 4
Drive away or tow
Most vehicles drive off. If yours will not, the truck is already there.
Need this now in Memphis?
A live dispatcher answers at any hour, and you get the price before the truck leaves.
Frequently asked questions
Is a winch out cheaper than a tow?
It is priced differently, by difficulty rather than distance. A car with two wheels on a soft shoulder is quick. A vehicle down a wet embankment needing a long line and a snatch block is a real recovery and is priced as one. The dispatcher will quote once you describe the position.
Can you get a car out of a ditch without damaging it?
That is the entire point of calling someone with the right equipment. Damage in recovery comes from bad rigging and brute force, not from the winch itself.
What if my car is stuck on private property or a field?
Not a problem, provided you have permission to be there. Tell us the ground conditions, because soft ground determines where our truck can safely position itself.
Do you recover vehicles from flood water?
Once the water has receded, yes. We will not put a driver into moving flood water, and you should not be near it either. Vehicles that have sat in water usually need a tow afterwards rather than a drive-away.
My car slid off in an ice storm. Can you come out?
Yes, though ice events generate enormous call volume across the metro at once, so waits are longer. Stay with the vehicle if it is safe and off the travel lane, and keep the exhaust pipe clear of snow if you are running the engine for heat.
Related services
Where we provide this service
Memphis, Shelby County, and across both state lines.