Priority Dispatch
Emergency Towing in Memphis, TN
Accident scenes, sudden breakdowns and unsafe roadside situations get priority dispatch, day or night.
Calling is fastest. A live dispatcher answers at any hour, nights, weekends and holidays.
Answered by a person
A live dispatcher, 24 hours a day, not an answering service.
Price before we roll
The full figure on the phone, not a surprise on arrival.
The right truck
Flatbed for AWD, EVs and lowered cars, because that is the only correct way.
Accident and Breakdown Towing, Dispatched First
Not every tow is an emergency, and the ones that are should not wait behind the ones that are not. A car parked safely in a driveway can be collected in an hour. A vehicle blocking a lane on Union Avenue, sitting in the median of I-55, or resting against a guardrail with people still in it cannot. Emergency towing calls get moved to the front of our dispatch queue.
We work accident scenes across Memphis and Shelby County once law enforcement has cleared the vehicle for removal, and we handle the sudden mechanical failures that leave you stranded somewhere you should not be, a seized engine on Sam Cooper Boulevard, a snapped belt on the Poplar corridor, a blown transmission on the way up US-51.
If there are injuries, call 911 before you call us. Once the scene is safe and officers release the vehicle, we take it from there.
After a Collision in Memphis
The hours after a wreck are confusing, and decisions get made under pressure that cost money later. Two are worth knowing in advance. First, you choose where your vehicle goes. If a truck arrives at a scene you did not call, you are not obliged to let it take your car to a lot you have never heard of, where storage accrues daily. Second, photograph the vehicle and the scene before it is loaded. Your insurer will want it and memory is unreliable.
Tell us the body shop you want and we will deliver there. If you have not chosen one yet, we can take the vehicle to a secure location while you decide, and you can have it moved again once your claim is open.
- Priority dispatch for lane-blocking and unsafe-position vehicles
- Accident recovery once police release the scene
- Flatbed transport for vehicles that cannot roll or steer
- Debris cleared from the travel lane before we leave
- Direct delivery to your body shop or the shop your insurer names
What Counts as an Emergency
Vehicle blocking a travel lane
Any collision, however minor
Smoke, fuel smell or fluid on the road
Stopped on an interstate shoulder
Stranded with children or pets aboard
Vehicle in a ditch, median or embankment
How it works
STEP 1
Make the scene safe
Hazards on, everyone away from traffic. Call 911 first if anyone is hurt.
STEP 2
Call us
Give us the cross street or mile marker and whether the car is blocking a lane.
STEP 3
We clear it
Loaded, secured, and glass or debris swept out of the travel lane.
STEP 4
You pick the destination
Your body shop, your home or your insurer’s approved facility.
Need this now in Memphis?
A live dispatcher answers at any hour, and you get the price before the truck leaves.
Frequently asked questions
A tow truck showed up that I did not call. Do I have to use it?
No. In Tennessee the vehicle owner chooses who tows a privately owned vehicle and where it goes, except when police order a mandatory removal. If you did not call the truck and the officer has not ordered the tow, you can decline and call the company you want.
Will my insurance cover emergency towing?
Many policies include towing and labour coverage, and most comprehensive or collision claims cover the tow after an accident. Coverage varies by policy, so check yours. Keep the receipt either way, since reimbursement usually requires it.
Can you tow a car that will not roll or steer?
Yes. Vehicles with seized wheels, broken suspension, locked steering or severe front-end damage go on a flatbed and are winched aboard rather than dragged. That is the correct way to move a damaged car without adding to the damage.
Do you handle vehicles in ditches or off an embankment?
Yes, that is a winch-out recovery rather than a straight tow, and it takes different equipment and more time. Describe the position on the phone so the right truck comes out the first time.
How fast can you get to an accident on I-40?
It depends on the location and the time. What we will not do is quote you an arrival time we cannot meet. You will get a realistic window from the dispatcher and an update if anything changes.
Related services
Where we provide this service
Memphis, Shelby County, and across both state lines.